LENDER’S TERMS OF USE
These Lender terms and conditions apply to a
user who wishes to register to lend through
the Site (i.e. a 'Lender').
A Lender is at all times subject to the
specific ‘Lender terms and conditions’ set
out
below ('Lender T&C'), which are deemed part
and parcel of the Terms and Conditions as
applicable to him (which include the Privacy
Policy (accessed by clicking here)
and the
General T&C ( accessed by clicking
here )). In the event of any
conflict between the Lender T&C and the
other
applicable components of the Terms and
Conditions, the Lender T&C shall prevail.
Please read these Lender T&C carefully.
They impose contractual obligations
which are
binding and enforceable in law, and as
such, should be carefully assessed
before
acceptance. By clicking ‘I Accept’
below, you confirm that you have read
these
Lender T&C (and the other components of
the Terms and Conditions), and that you
understand and agree to be bound by
them.
1. Your registration as a ‘Lender, as
well as permitting you to offer to lend to
particular Borrowers who have published loan
requests on the Site are at our sole
discretion. If we refuse to register you as
a Lender, we may (but are not bound to)
provide any reasons for our refusal.
2. You hereby represent and warrant that the
personal and other details submitted by you
at the time of registration are true,
accurate and complete in all respects, and
that
you have not withheld any information which
may affect our desire to register you, or
reasonably affect a Borrower’s desire to
borrow from you. You also hereby represent
and
warrant to us that:
a) you are a Sri Lankan citizen over the age
of 18 years, mentally sound, not bankrupt
(or in the process of commencing bankruptcy
proceedings), and otherwise competent in all
respects to contract;
b) you have no legal proceedings,
investigations or enquiries (howsoever
defined) against
you (including without limitation on the
basis that you have failed to pay a debt,
breached a contract, committed fraud,
committed tax evasion, and/or committed
financial
and/or other crimes);
c) that you are registering yourself as a
Lender for yourself (i.e. as principal, and
not
as agent).
You must inform us of any changes to the
details submitted by you (including contact
details) as soon as possible by e-mailing us
at info@heliosp2p.com.
Until we have received notice of a change
(with any supporting documentation that we
may
require), we are entitled to rely on and use
the details available on the Site
(including for purposes of communicating
with you). We may also require you to
re-submit
updated documents and information at the
time of processing each new loan funding
offer.
3. You acknowledge and agree that lending
transactions entered into through the Site
are
not secured, and there is a risk that a
Borrower may refuse or otherwise fail to
comply
with his obligations under a loan agreement
(including failing to repay the loan amount
in full, or even part). It is your
responsibility to carefully assess the risks
of any
loan transaction and make an informed,
independent, decision on whether to enter
into a
particular loan transaction through the Site
(including by reading the terms and
conditions of the relevant loan agreement).
The information that we provide in relation
to a particular loan request and/or a
Borrower (including the credit rating
allocated by
us) is itself based on publicly available
information and/or information provided by
the
Borrower himself, and while we will take
certain reasonable measures to independently
verify such information and ensure that it
is up-to-date, we bear no responsibility for
any loss or damage suffered by you by
relying on such information (unless we have
been
grossly negligent or acted fraudulently).
4. Loan agreements are to be entered into
and primarily managed through the Site and
the
services provided by us. You therefore agree
not to contact or communicate (or attempt
to contact or communicate) with a Borrower
(or any other registered user) except
through
the communication channels made available
through the Site, or otherwise expressly
permitted under the relevant loan agreement
or these Terms and Conditions.
5. Once you enter into a loan agreement
through the Site, we will carry out certain
services on your behalf, such as:
a) sending periodic payment pending reminders
to the relevant Borrower (corresponding
with the payment schedule for EMIs under the
loan agreement);
b) sending overdue payment reminders to the
relevant Borrower, with calculations of
penalties and other applicable charges (if
any EMIs are in arrears); and
c) sending letters of demand and/or
instructing our authorized debt collection
partners (see below) to
commence debt recovery procedures in
relation to loans in default.
6. Our aim is to create a regulated, secure
and safe environment for the entering into
and carrying out of P2P lending transactions
through the use of the Site and the
services provided by us. This includes
ensuring that the debt recovery procedures
are
carried out in a systematic, professional
and legally compliant manner. Accordingly,
you
agree to such proceedings being firstly
initiated by our authorized debt collection
partners(“TCMS Sri Lanka and DS
Associates”), debt
recovery/collections agencies appointed by
us
for that purpose. You are deemed to have
irrevocably and unconditionally appointed
our authorized debt collection partners to
act as your sole and
exclusive debt recovery/collections agent in
relation to any loan agreement in default.
The present procedure for recovery of any
loans in default shall be as follows (unless
otherwise agreed to by Helios P2P):
● In the event the Borrower fails (or
is deemed to have failed) to make any
payment due under the relevant loan
agreement, in full, within seven (7) working
days
(i.e. days which are not Saturdays, Sundays,
or public/bank holidays in Sri Lanka) of
the relevant due date (as stated in the loan
agreement), we will instruct our authorized
debt collection partners
(with all relevant documentation and
information) to commence debt recovery
proceedings in respect of the overdue
payment(s) (which would consist of the
relevant
overdue EMIs and any penalty charges,
interest and recovery charges (if any)
thereon),
and simultaneously notify you of the same;
● Our authorized debt collection
partners shall then take reasonable steps to
procure the payment
of the outstanding sums. Such steps may
include sending letters, calling and
visiting
the Borrower and sending letters of demand.
You will be provided with periodic updates
on the status of the recovery proceedings
(and can also request them from time to time
through your account dashboard or by e-mail
to info@heliosp2p.com).
In the event our authorized debt collection
partners are unable to
recover the outstanding sums (or
facilitate a settlement between you and the
Borrower, which may include you (at your
discretion) accepting part-payment of the
outstanding sum or payment under an
installment-basis arrangement) within a
period of [six (6) months] after the
initiation
date (i.e. the date on which our authorized
debt collection partners were instructed by
us to commence
debt recovery proceedings), we will provide
you with formal notice that debt recovery
proceedings have been unsuccessful (and
provide you with contact details for the
Borrower in our possession).
● You then have the right to directly
institute legal proceedings against the
Borrower for the collection of the
outstanding sums, in accordance with the
dispute
resolution provisions in the relevant loan
agreement.
● In the event that our authorized
debt collection partners are able to recover
the outstanding sums
(or facilitate a settlement between you and
the Borrower), you agree to pay to our
authorized debt collection partners (as a
recovery fee) a sum equivalent to 10%
of the aggregate amount
recovered (whether the recovered amount is
in whole or part settlement, is payable in
installments or otherwise). You are
responsible for paying the recovery fee to
our authorized debt collection partners
within [three (3) working days] of receiving
notice to pay the same.
You also hereby irrevocably and
unconditionally authorize our authorized
debt collection partners to
(at
its option) instruct the relevant Borrower
to deduct and pay the relevant recovery fee
(as calculated by it, which shall be final
and conclusive as between all concerned
parties save and except to the extent of any
fraud or manifest error) directly to it,
prior to remitting the recovered amount to
you.
● In carrying out debt recovery
proceedings, our authorized debt collection
partners shall be
deemed to be your agent and neither Helios
P2P nor our authorized debt collection
partners shall bear any
liability or responsibility whatsoever
(whether in contract, tort or otherwise) for
any
act (or omission) committed in accordance
with these terms and conditions, the
standard
operating procedures of our authorized debt
collection partners, in
good faith, or sans gross negligence,
willful misconduct or fraud.
7. The failure of a Borrower to comply with
his obligations under a loan agreement with
you will not excuse you from complying with
your own obligations, whether to the
Borrower, our authorized debt collection
partners or us.
8. Our Processing Fee and any other charges
(including taxes) set out in the loan
agreement are to be deducted from the loan
amount and paid by you to our nominated bank
account, prior to remitting the remainder to
the Borrower. If you fail to deduct and pay
the aforesaid sums to us prior to
disbursement of the loan amount, we are
entitled to
instruct the Borrower to deduct and pay to
us the relevant amounts from and out of the
EMIs, and also impose a delay penalty of
[10%] of the Processing Fee.
9. Once a loan agreement has been entered
into, you will not seek to modify or
terminate
it except by first obtaining our written
consent (which we may grant or refuse at our
sole discretion). Such modification or
termination will also be subject to the
consent
of the relevant Borrower.
10. If you breach any of the terms and
conditions of a loan agreement that you have
entered into through the Site, and/or
otherwise breach any of the Terms and
Conditions,
we have the right to immediately suspend or
terminate your account with us (with or
without notice), block any future use of the
Site or our services, and/or take any other
action that we deem at our sole discretion
necessary to protect the interests of the
relevant Borrower, other users, and/or
ourselves. You also agree to indemnify and
hold
Helios P2P (and/or our technology partners,
other service partners, suppliers, agents,
consultants and/or professional advisors),
harmless from any claim, demand, damage,
loss, liability that may result from any
such breach.
11. These Lender T&C may be modified from
time to time at our sole discretion
(including
by the addition, amendment and/or deletion
of provisions). We will inform you of any
changes through notifications on your
account dashboard, as well as by e-mail
and/or
such other forms of communication that we
use from time to time to correspond with
you,
and such modifications will be effective as
and when they are made available on the Site
or as otherwise notified by Helios P2P.
However, it is your duty to re-read the
Lender
T&C (which are available on your account
dashboard) from time to time to stay
informed
as to any such modifications. By continuing
to use this Site after we effect the
modifications, you are deemed to have
impliedly agreed to the modified Lender T&C.
12. It is your duty to be aware of all your
rights and duties under applicable laws, and
we are not bound to inform you of the same.
This includes requirements to comply with
anti-money laundering laws, suspicious
transactions reporting, tax laws and other
laws
which govern the lending and/or borrowing of
money and the entering into of financial
transactions. You agree to indemnify and
hold Helios P2P (and/or our technology
partners, other service partners, suppliers,
agents, consultants and/or professional
advisors), harmless from any claim, demand,
loss, liability that may result from any
failure on your part to comply with any of
your legal obligations.
13. From time to time, we may send you
marketing material. If you do not wish to
receive
such material, you may unsubscribe from our
marketing mailing list at any time by using
the unsubscribe function in the relevant
electronic marketing communication, or by
e-mailing us at info@heliosp2p.com.
14. The use or operation of your account
cannot be transferred, delegated or
otherwise
granted (in any manner whatsoever) to
another person. You are responsible for
keeping
your username and password secure. If there
is a concern that your account details have
been compromised, please let us know by
e-mailing us at info@heliosp2p.com.
15. We may issue individualized directions
(including requests for additional documents
or information) to you from time to time,
and in so far as such directions are not
inconsistent with your rights or obligations
under any existing loan agreement, must be
promptly complied with. If you believe any
such directions are inconsistent with your
rights or obligations under an existing loan
agreement, you must immediately inform us
of that fact.
16. You confirm that the funds are from
legitimate sources and comply to Anti Money
Laundering, Anti-Terrorist Financing,
Sanctions and other applicable laws and
regulations of the Democratic Socialist
Republic of Sri Lanka.
17. While we will generally not be a party to
any loan agreements, they may expressly or
impliedly grant certain rights to us or
impose certain obligations on your part in
our
favor. You acknowledge and agree that any
such rights and/or obligations may be
directly
enforced by us (at our discretion) by
reference to this provision. We may also
assign
(or delegate the exercise of) any of our
rights to a third party, at our discretion,
and
without prior notice to you.
TERMS AND CONDITIONS FOR ONLINE
PAYMENTS
Introduction:
These terms and conditions apply to the User
who uses the Online Services provided for
any payment made to Helios P2P Pvt Ltd
(“HELIOS”). Kindly read these terms and
conditions carefully. By authorizing a
payment to HELIOS through the online payment
service ("the service"), it would be treated
as a deemed acceptance to these terms and
conditions. HELIOS reserves all the rights
to amend these terms and conditions at any
time without giving prior notice. It is the
responsibility of the User to have read the
terms and conditions before using the
Service.
Key Terms:
The following is a summary of the key terms
of this service:
● Payment(s) through this Service may
only be made with a Credit Card, Debit card
or Net Banking.
● Before using this Service, it is
recommended that the user shall make
necessary enquiry about the charges or fees
payable against the Credit/Debit card used
from Credit Card or the Debit Card service
provider i.e. the respective Bank.
● The card information supplied at the
time of using the service is processed by
the payment gateway of the service provider
and is not supplied to HELIOS. It is the
sole responsibility of the User of the
service to ensure that the information
entered in the relevant fields are correct.
It is recommended that you take and retain a
copy of the transaction for record keeping
purposes, which might assist in resolution
of any disputes that may arise out or usage
of the service.
● The User agrees, understands and
confirms that his/ her personal data
including without limitation details
relating to debit card/ credit card/net
banking transmitted over the Internet may be
susceptible to misuse, hacking, theft and/
or fraud and that HELIOS or the Payment
Service Provider(s) have no control over
such matters.
● The service is provided using a
payment gateway service provider through a
secure website. However, neither the payment
gateway service provider nor the HELIOS
gives any assurance, that the information so
provided online by a user is secured or may
be read or intercepted by a third party.
HELIOS does not accept or assume any
liability in the event of such unauthorized
interception, hacking or other unauthorized
access to information provided by a user of
the service.
● HELIOS and/or the Payment Service
Providers shall not be liable for any
inaccuracy, error or delay in, or omission
of (a) any data, information or message, or
(b) the transmission or delivery of any such
data, information or message; or (c) any
loss or damage arising from or occasioned by
any such inaccuracy, error, delay or
omission, non-performance or interruption in
any such data, information or message. Under
no circumstances shall the HELIOS and/or the
Payment Service Providers, its employees,
directors, and its third party agents
involved in processing, delivering or
managing the Services, be liable for any
direct, indirect, incidental, special or
consequential damages, or any damages
whatsoever, including punitive or exemplary
arising out of or in any way connected with
the provision of or any inadequacy or
deficiency in the provision of the Services
or resulting from unauthorized access or
alteration of transmissions of data or
arising from suspension or termination of
the Service.
● The User agrees that HELIOS or any of
its employees will not be held liable By the
User for any loss or damages arising from
your use of, or reliance upon the
information contained on the Website, or any
failure to comply with these Terms and
Conditions where such failure is due to
circumstance beyond HELIOS’s reasonable
control.
Debit/Credit Card, Bank Account
Details:
● The User agrees that the debit/credit
card details provided by him/ her for use of
the aforesaid Service(s) must be correct and
accurate and that the User shall not use a
debit/ credit card, that is not lawfully
owned by him/ her or the use of which is not
authorized by the lawful owner thereof. The
User further agrees and undertakes to
Provide correct and valid debit/credit card
details.
● The User may pay his/ her
application/initial fees to HELIOS by using
a debit/credit card or through online
banking account. The User warrants, agrees
and confirms that when he/ she initiates a
payment transaction and/or issues an online
payment instruction and provides his/ her
card / bank details:
o The User is fully and lawfully entitled to
use such credit / debit card, bank account
for such transactions;
o The User is responsible to ensure that the
card/ bank account details provided by him/
her are accurate;
o The User authorizes debit of the nominated
card/ bank account for the Payment of fees
selected by such User along with the
applicable Fees.
o The User is responsible to ensure that
sufficient credit is available on the
nominated card/ bank account at the time of
making the payment to permit the Payment of
the dues payable or fees dues selected by
the User inclusive of the applicable
Fee.
No Warranty:
No warranty, representation or guarantee,
express or implied, is given by HELIOS in
respect of the operation of the service.
Disclaimer and Limitation of
liability:
HELIOS does not accept liability for any
damage, loss, cost (including legal costs),
expenses, indirect losses or consequential
damage of any kind which may be suffered or
incurred by the User from the use of this
service.
Governing Law:
These terms and conditions are governed by
the laws of the Democratic Socialist
Republic of Sri Lanka and the competent
courts at Colombo shall have exclusive
jurisdiction.
Refund/Cancellation Policy:
Fees once paid will not be refunded under any
circumstances.
Privacy Policy:
● The information provided by the user
on this website shall be kept confidential
and shall not be shared with anyone. The
data will neither be made accessible to
third parties nor transferred in any form or
manner unless required by law.
● HELIOS may share your personal
information with our bankers for clearing
necessary fees payments. This information
shall be strictly up to the legal
permissible limit and not exceeding.
● It is sole responsibility of the User
to pick online payment option. HELIOS does
not recommend/prefer/promote any particular
method.
● Information related to payments using
debit or credit card is not accessed or
stored by HELIOS.
● No Warranty: The information and
materials contained in this site including,
graphics, links or other items are provided
as on “As Is” and “As Available” basis by
the Institute which organized and tries to
provide information accurately and expressly
disclaims liability for error or omission in
this information and materials. No warranty
of any kind, implied, express or statutory
shall be given by the Institute shall not be
limited to the warranty of fitness for a
particular purpose and freedom from computer
virus is given in conjunction with the
information and materials.
● Limitation of Liability: In no event,
will HELIOS be liable for any damage direct
or indirect losses or expenses arising in
connection with site or use thereof
inability to use by any person delay of
operation or transaction, computer virus
etc.
Security:
All payment details which are entered through
this payment gateway are encrypted when the
User, or third party making payment, enters
them. The site is secure and uses 128-bit
encryption to offer secure communications by
encrypting all data to and from the site
HELIOS shall not be liable for any failure
by the User or third party making payments
to properly protect data from being seen on
their screen by other persons or otherwise
obtained by such other persons, during the
Online Payment process or in respect of any
omission to provide accurate information in
the Course of the Online Payment
Process.
Variations to the Terms and
Conditions:
HELIOS reserves the right to vary these Terms
and Conditions from time to time and the
current version will be that published on
this website.
HELIOS reserves the right to decline the
acceptance of an online payment if your
account is in default for any reason. HELIOS
may also make additions/deletions/alteration
to the services offered, at its sole
discretion. HELIOS reserves the right to
withdraw the service at any time at its
discretion. We retain the right to change
the terms and conditions for Online
Payments, without any prior notice.